Warranty Administrator

Description:

Performance Resourcing is hiring an experienced Warranty Administrator for a premium automotive dealership in High Wycombe. This role plays a vital role in processing warranty claims efficiently, ensuring compliance with manufacturer guidelines and maximizing warranty profitability.

Key Responsibilities:

✅ Warranty Claims Processing – Administer and submit warranty claims following manufacturer and dealership standards.
✅ Job Card Review – Ensure accuracy of job cards, requesting amendments to maximize claim profitability.
✅ Warranty Report Monitoring – Analyze warranty reports to identify any discrepancies or improvements.
✅ Record-Keeping – Maintain accurate submission records, rejections, and goodwill contributions.
✅ Regulatory Compliance – Stay updated with manufacturer warranty procedures and requirements.

Key Requirements:

✔ Minimum 2 years’ experience working in a main dealership (Essential).
✔ Strong attention to detail with an organized and methodical approach.
✔ Excellent communication and customer service skills to liaise with internal teams and manufacturers.
✔ Ability to work under pressure and meet tight deadlines.
✔ Proficiency in Microsoft Office and database systems for record-keeping and claim submission.

What’s on Offer:

🌟 Competitive Salary – £30,000 basic with a realistic £35,000 OTE.
🌟 Holiday Allowance – 25 days of holiday.
🌟 Prestigious Brand Exposure – Work with a luxury automotive brand in a modern, high-end dealership.
🌟 Career Progression – Opportunities for growth and development in a professional, supportive environment.
🌟 Work Schedule – Monday to Friday (08:00 - 18:00) + 1 in 4 Saturdays (08:30 - 12:30).