Business Development Manager

Description:

Our client is a highly successful full printing solutions provider based in the St Albans area. They are market leaders, helping businesses in Greater London with their printing requirements. They are a reward-winning business, renowned for their oustanding after-sales service and support.

As a member of the Business Development team, you will be responsible for developing new business using a range of sales techniques including networking, social media, telesales, events, etc. You will also be responsible for looking after existing clients (20%) to ensure customer satisfaction and repeat business by creating excellent working relationships.

Some of your responsibilities will include:

• Responsible for new business development, winning new business (80%)
• Responsible for key accounts (20%)
• Regular client contact including visits and resigning clients onto new service agreements
• Carrying out account reviews with clients to demonstrate ROI.
• Ensuring that new and current clients are aware of new products and services
• Successfully achieving quarterly sales targets and KPIs
• Working closely with the service and technical teams to offer product support and training to clients
• Identify opportunities for up-selling additional products that can add value to clients
• Maintaining the CRM database
• Identifying key areas for growth and gross profit increase
• Negotiating and retaining existing business through re-tendering processes and secure fixed-term agreements

Attributes required for this role:

• Excellent customer service and communication skills
• Experience working within Business Development
• B2B sales is essential with the ability to manage high-value key accounts
• Strong administrative organisation skills
• Strategic and methodical with strong time management skills
• Competitive and target driven with a proactive nature
• A good problem solver with the ability to develop solutions proactively
• Excellent people skills with a high level of emotional intelligence.