Concession Store Manager

Description:

We are looking for an experienced and motivated Store Manager to lead the team.

This is an exciting opportunity to play a key role in developing one of our concession locations, driving sales performance, delivering exceptional customer service, and creating a positive and engaging environment for both customers and colleagues.

The Role

As Store Manager, you will be responsible for the day-to-day operation of the store, ensuring high standards of customer service, commercial performance, and team development.

Your Responsibilities Will Include
 

• Leading, motivating, and developing the team
• Driving sales and achieving performance targets
• Delivering outstanding customer service and product expertise
• Managing stock levels, merchandising, and product availability
• Overseeing workshop bookings and service standards
• Maintaining excellent relationships with the accounts office, management and colleagues
• Recruiting, training, and coaching team members
• Ensuring company policies and procedures are followed
• Managing rotas, staffing levels, and day-to-day operations
• Monitoring key performance indicators and implementing action plans where required
   

Skills/Experience Required

What We’re Looking For

We Are Seeking An Individual Who Is
 

• Passionate about cycling and the cycling industry
• An experienced retail manager or supervisor with proven leadership skills
• Commercially aware with a track record of achieving sales targets
• Customer-focused and committed to delivering exceptional service
• Organised, proactive, and able to manage multiple priorities
• Computer literate and confident using retail systems
• An effective communicator with strong interpersonal skills