Customer Operations Hiring Team Member

Description:

Monzo is on a mission to revolutionize banking and make money work for everyone! As a Recruitment Coordinator, you will play a key role in seamlessly onboarding new hires for Customer Operations, Financial Crime, Fraud, and Disputes teams.

Key Responsibilities:

• Ensure a smooth onboarding experience for candidates, leaving a lasting positive impression.
• Manage all administrative tasks for onboarding, including system integrations and new hire documentation.
• Conduct background checks, including Right to Work verification.
• Collaborate with People Operations & People Experience teams to ensure all preparations for new hires are in place.
• Contribute to projects aimed at improving hiring processes, ensuring efficiency and consistency.
• Advocate for diversity and inclusivity in recruitment.

Ideal Candidate:

• Previous experience as a Recruitment Coordinator, Executive Assistant, or in an administrative role.
• Strong organizational and multitasking skills, with great attention to detail.
• Comfortable working in fast-paced environments and adapting to changing priorities.
• Excellent communication skills (both written and verbal).
• Ability to manage multiple stakeholders and tailor approaches accordingly.

What’s in It for You?

• Salary: £28,000 - £36,000 per year
• Stock options and benefits package
• £1,000 annual learning budget for books, training, and conferences
• Work-from-home setup support, including a MacBook for all employees
• Diversity & Inclusion focus, fostering an inclusive work environment

Application Process:

1. Application Questions
2. Recruiter Call
3. Role-Specific Interview (45 minutes)
4. Values & Collaboration Interview (45 minutes)