Ecommerce Website Coordinator

Description:

Key Ecommerce responsibilities:

• Create, edit, and optimise website content, including landing pages, images, videos, blog posts, forms, and website hierarchy
• Ensure all content is engaging, SEO-friendly, and aligned with brand guidelines
• Monitor website usability, navigation, and overall performance to enhance user experience
• Identify and resolve user experience issues
• Analyse data and generate reports to identify trends, opportunities, and areas for improvement
• Implement and maintain security measures to protect customer data and prevent fraudulent activities
• Collaborate with the marketing team and external agencies to implement SEO strategies and improve search engine rankings
• Set standards, systems, best practices, and company procedures for product listings, content creation, distribution, and maintenance
• Oversee the testing of new website functionality, delegating test journeys to relevant departments
• Collaborate with the marketing team to support promotional activities and marketing campaigns
• Maintain effective communication with cross-functional teams to ensure smooth operations
• Address technical issues related to the website, such as broken links, error messages, and site downtime. Collaborate with developers or technical support teams to resolve these issues promptly
• Stay up to date with the latest industry trends, competitor analysis, and customer preferences. Research the market to identify new opportunities and best practices

Skills and Experience:

• Good understanding of online ecommerce stores
• Strong website analysis report
• Competent with HTML and CSS
• Strong technical understanding