Description:
Join us as a Trade Business Development Manager and you’ll be a big part of this.
Role Purpose: As a commercially driven growth owner, you are accountable for building, managing and growing a portfolio of TradePoint members. You will proactively generate demand, develop long-term trade relationships and convert opportunities into repeat project spend—delivering sustainable sales and margin growth. You act as a trusted partner to trade customers, combining strong sales discipline, market insight and operational excellence to create a differentiated trade experience and grow the TradePoint business.
What's the job?
Sales
- Own and grow a defined book of trade members, with clear accountability for sales, margin and repeat spend
- Proactively generate high-quality leads weekly through local networking, referrals and market insight
- Build, manage and convert a structured pipeline, tracking all opportunities from lead to outcome with clear follow-up routines
- Drive repeat project spend, converting one-off transactions into long-term customer relationships
- Make commercially sound decisions on pricing and discounting, balancing conversion with margin delivery
- Use data and insight (customer behaviour, project cycles, local trade dynamics) to prioritise highest-value
- Identify and pursue high-potential trade customers, owning relationships end-to-end in partnership with B2B where appropriate
Business Ownership & Ways Of Working
- Operate with a business owner mindset, taking full accountability for member growth, pipeline health and commercial outcomes
- Establish disciplined daily/weekly rhythms (prospecting, follow-ups, pipeline reviews, customer engagement)
- Maintain a clear and prioritised pipeline, focusing time on highest-value opportunities
- Follow through on all commitments, ensuring consistent and reliable delivery for customers
- Continuously review performance, adapting approach based on results and insight
Building Relationships
- Build long-term, commercially valuable relationships with trade customers, becoming their preferred partner
- Develop deep understanding of customer projects, trade needs and buying cycles
- Actively expand customer networks through referrals and industry engagement
- Mobilise store and specialist teams to deliver a seamless end-to-end trade experience
- Partner cross-functionally (Store, B2B, Suppliers) to unlock incremental growth opportunities
Delivering Compliance & Safety
- Take personal responsibility for operating in a safe and legally compliant way.
- Have a full understanding and adhere to the retail / TradePoint processes, and those relevant to your role.
What We Need
- Proven track record of driving sales growth and managing customer portfolios within Trade
- Understanding of trade customers and project-based selling
- Strong commercial and financial acumen, including margin awareness
- Ability to generate demand and build pipeline independently
- Excellent relationship management and influencing skills
- Strong planning, organisation and follow-up discipline
- Experience working in KPI-driven environments with clear accountability for results
- A full driving license