Business Technology Administrator

Description:

Are you someone who loves helping teams make the most of their technology? We’re looking for a Business Technology Administrator who can empower our Sales and Marketing teams by guiding them through Salesforce and driving smarter, more efficient ways of working.

This is a great opportunity for someone who enjoys problem‑solving, improving processes, and who can communicate clearly, present confidently, and influence stakeholders at all levels.

Key Details

Location: Thorncliffe Park, Sheffield.

Hybrid: Office and home working. A minimum of 3 days a week working in our Head Office. Employees are able to utilise our office facilities more should they wish to.

Your Main Responsibilities

• Manage and maintain the Salesforce environment and related systems.
• Act as the main point of contact for Salesforce queries, troubleshooting issues and escalating where needed.
• Support Sales and Marketing teams by delivering training, coaching, and clear user guidance.
• Build and maintain reports and dashboards to support data-driven decision making.
• Work on system improvements, small change projects, and contribute to larger technology initiatives.
• Gather and analyse business requirements, map processes, and recommend improvements.
• Create user stories, participate in Agile/SCRUM cycles, and test system changes.
• Maintain accurate customer data and support integration processes.

What You Need To Succeed

• Experience working with Salesforce or Salesforce Administrator Certification.
• Strong communicator with the ability to explain complex ideas simply.
• Confident presenting to groups and supporting users at all levels.
• Skilled at stakeholder management and able to influence across teams.
• Analytical mindset with the ability to review, interpret and present data.
• Ability to work independently and collaboratively.
• Natural curiosity, a desire to improve processes, and a proactive approach to problem‑solving.
• Proficient with technology.