Culture Transformation Lead

Description:

As Culture Transformation Lead, you will lead a complex, organisation-wide programme focused on embedding a positive, inclusive and high-performing culture. Working closely with the Executive team, you will deliver against a strategic roadmap that aligns culture, behaviours and ways of working with SSAFA's vision and values. You will oversee a range of interconnected initiatives, including leadership capability, behavioural standards, employee and volunteer experience, governance, communications, systems and organisational development, ensuring these come together as a coherent and sustainable programme of change.

About The Team

Reporting directly to the CEO and working closely with the Executive team, you will play a key role in shaping organisational priorities and influencing decision-making at the highest level. You will partner with leaders across SSAFA to build engagement, maintain momentum and ensure culture is considered in everything we do.

You will also support a network of Culture Ambassadors drawn from across the organisation, creating opportunities for staff and volunteers to contribute to, influence and champion the transformation. Through this network, you will help build trust, strengthen connections and foster a shared sense of purpose across our diverse community. Supported by Executive sponsors and key stakeholders, you will ensure culture transformation is fully embedded within SSAFA's strategy, governance and long-term success.

About You

You will have proven experience of managing large-scale, complex organisational culture or change transformation programmes with multiple project streams.

To take our people on the journey with you, you will:
 

• be committed to SSAFA’s values and role model inclusive, collaborative and courageous behaviours to drive lasting culture change;
• bring a strong understanding of organisational culture, behavioural change, leadership development and organisational design;
• use people insights and data to identify opportunities, shape decisions and measure impact;
• thrive in ambiguity, demonstrating resilience, adaptability and sound judgement when priorities shift;
• have a high level of emotional intelligence and the ability to build effective relationships across all levels of the organisation.
• be able to champion meaningful change by constructively championing norms and challenge constructively with authenticity and respect;
• engage, inspire and motivate diverse audiences through excellent communication, facilitation and coaching skills;
• combine strategic thinking with strong project management, analytical and creative problem-solving skills;