Operational Resilience Specialist

Description:

We are recruiting for Operational Resilience Specialist to join our team. This is a great opportunity for someone who has a proven track record in designing, implementing, testing and delivering operational resilience, Disaster Recovery (DR) and business continuity frameworks within a buy/sell side financial services environment.

With a global remit spanning operations, transformation, and IT, our COO team ensures an exceptional client experience. Whether it’s optimising key processes, managing relationships with strategic partners, launching innovative new products, or onboarding clients seamlessly, every project is an opportunity to drive efficiency and innovation at scale.

A bit about the role:

As part of a small, high-impact team, you will play a key role in delivering business-critical regulatory objectives, working closely with senior leaders, accountable executives and SMF24 stakeholders across the Business Unit. You will help design and implement both the business and operational resilience strategy, ensuring resilience is embedded by design holistically across Aviva Investors. Day-to-day, you will help provide oversight and input into activities delivered by Group Operational Resilience, respondto incidents through effective ‘in the moment’ support and drive recovery & remediation actions and run testing exercises of all types of operational dependencies. You will contribute across a broad range of operational resilience topics, supporting compliance throughout the lifecycle of annual activities and ad hoc projects. In this role, you will support the implementation and ongoing coordination of the Business Continuity and Crisis Management framework, working collaboratively with internal and Aviva plc stakeholders to meet requirements. You will build a strong understanding of the organisational model and operating environment to identify improvement opportunities and provide constructive challenge, ensuring resilience and recovery capabilities are robust and fit for purpose. You will also help embed a ‘resilience by design’ mindset across the business, support the delivery of the operational resilience strategy through effective governance and risk frameworks, and contribute to the timely and accurate reporting of resilience insights to risk committees and governance forums.

Skills and experience we’re looking for:
 

• Strong operational resilience experience within the financial services sector
• In-depth knowledge of relevant regulatory frameworks and industry standards (e.g. UK FCA/PRA Operational Resilience requirements, ISO 22301, EU DORA, Singapore MAS)
• Practical experience in IT and disaster recovery (DR), including running crisis simulation exercises and coordinating joint third- and fourth-party scenario testing
• Proven experience applying industry standards and best practice in governance frameworks
• Relevant professional certifications (e.g. Business Continuity Institute (BCI) or Disaster Recovery Institute International (DRII))